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Banner and Stands Frequently Asked Questions

Retractable Banners, Trade Show Displays, Outdoor Exhibits and More!

Outstanding Banners and Stands prides ourselves on providing the highest quality banners perfect for representing any business, whether it is a start-up or an already established fortune 500 company. If you need banners for long term advertising or easily assembled banners and stands for repeat use at tradeshows and conferences, we can meet your needs. We want to be the best resource for our products and services. Below we have answered the most commonly asked questions regarding our business. If your question is not answered below, please fill out our contact form or call us at 414-273-7446 and our banner and stand professionals will provide you with an answer.

Shop our Retractable Banner Stands to find unique banner displays capable of getting you noticed in any crowd.

Contact our Outstanding Banner experts regarding any questions.

How do you ship banners?

Banners will be shipped within two days of approval. You will choose your shipping option when you complete your order. If you have a more complex or custom shipping need, please call us by phone or use our online contact form. Banners and stands are packaged with great care, helping to avoid damage caused by the shipping company.

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Where do you ship to?

Outstanding Banners and Stands ships anywhere in the United States. If you would like a banner shipped internationally, please contact our banners and stands experts for more information.

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What types of banner stands do you offer?

We offer a large variety of banner stands, available in a wide selection of dimensions.

Our Banner Bug retractable banners are available as a single-sided or double-sided display. They are easy to assemble, roll up in seconds, and allow for easy banner and graphic changes. The Banner Bug ranges in sizes from a pint-sized Desk Bug to a 10-foot-high Giant Bug.

The Spring 4 spring back stand is quick and easy to assemble. Its carbon and aluminum construction makes it an excellent general purpose tensioned banner stand perfect for repeat use. It comes with a carrying bag for convenience and has a 90 day hardware warranty, protection against all manufacturer defects.

For more information on our banner stands, contact our banner and stands experts.

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Can I have a custom size banner?

Outstanding Banners and Stands offers a plethora of banner sizes which should suit your needs. If you have a custom request, please contact us at 414-273-7446 or fill out our online contact form, we are experts in our craft and can guide you to the perfect banners and stands for your needs.

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What banner materials are available?

Polyester and vinyl. These are the highest quality banner materials available on the market.

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What’s the difference between an indoor and outdoor banner?

Our banners are of the highest quality, making them perfect for both indoor and outdoor use. The combination of using durable materials and quality ink make our banners resistant to weather, keeping them from fading, wrinkling, or curling. Cheaper, lower quality banners are prone to tearing, their color quickly fading, and the material curling up making it difficult for the banner to stay straight. These problems are eliminated when choosing Outstanding Banners and Stands as your banner provider.

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What is the proper way to clean my banner?

This depends strictly on the material of your banner. 

If you have a vinyl banner, cleaning with a damp soft cloth should do the trick. If you do need a cleaner, use a mild soap/water solution, and make sure you rinse with water completely, ensuring you removed all soapiness. DO NOT use abrasive cloths or paper towel when cleaning your vinyl banner. DO NOT use detergents, severe or harsh cleaners, or solvents of any kind, using abrasive cloths and cleaners can destroy the color print.

If your polyester banner can fit into your washing machine, it is completely acceptable to wash your banner this way. If you banner is too large for your washing machine however, you may need to consider washing your banner by hand or getting it dry-cleaned. Hang your banner out to dry rather than putting it in the dryer after it has been washed, this will ensure your graphics stay intact and look just as great as they did on the first day you got it.

Formulate stretch fabric graphics are dry-cleanable.

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Are hems and grommets included/available on the banners?

Banners made for the Spring 4 spring back stands has a grommet on each corner of the banner. For grommet requests on other banners, please contact our banners experts.

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What is the outdoor durability and life span of your outdoor banners?

The lifespan of banners can vary, if your banner is only outdoors for a few days at a time, it will last longer than a banner siting outdoors for years at a time. Our vinyl banners will last around a year if placed outdoors and left. Polyester banners have an estimated life of about four years outside. Banners being displayed in extreme climates, very hot, cold, or dry for long periods of time, could have a shorter lifespan than a banner used in a moderate climate.

For more specifics on the life expectancy of your outdoor banner, please contact our banner professionals.

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Can I place an order over the phone?

Yes, call us during normal business hours for phone orders. 414-273-7446

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How long does it take to receive my custom banner?

Your banner and stand will be shipped out within 48 hours of the approval of your design. 

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How many colors can each banner have?

If you can dream it, we can print it. Our printing capabilities allow us to print an unlimited amount of color on each banner.

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Can you print on both sides of the banner? Which banners offer this option and which do not?

It depends on which banner you choose. We have a large selection of Banner Bug retractable stands, several of which include double-side banners. 

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Can double-sided banners have a different message/design printed on each side?

Yes, our double-sided banners can be printed with one message on both sides or separate messages on each side. Contact our banner designers for double-sided banners with two different messages.

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What file types are recommended for artwork uploads?

Your uploaded artwork must be print-ready. Print-ready artwork must be saved as an .EPS, .AI, .PSD, .PDF, .JPEG, or .TIFF file. View our Upload Requirements for more specifications on print-ready artwork.

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What kind of ink do you use? RGB vs CMYK

Our banners are printed with CMYK colors. CMYK colors are the same colors used when printing from any printer. CMYK utilizes the colors cyan, magenta, yellow, and black, while RGB, the colors seen on your computer screen, utilizes red, green, and blue. It is important to change your color mode from RGB to CMYK when creating your own banner design, ensuring your banner comes out looking as you expect.

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What makes your banners better than the rest?

Outstanding Banners and Stands is better than the rest because we utilize the highest quality materials and ink when creating banners. Our in-house graphic designers give us another boost in quality by producing expert artwork perfectly representing our client’s businesses and meeting their marketing needs. Last, but by no means least, the quality of our banner stands make for a durable, long lasting stand which is easy to assemble, disassemble, and reassemble again, making it perfect for over and over again use. When you are on the road at sales shows, conferences, conventions, and trade shows you NEED a reliable piece of print marketing helping you SELL. If you are displaying a banner in your lobby or storefront, you NEED a banner which represents your business like a fortune 500 company. It is a proven fact, businesses which go the extra mile to present themselves as crisp and professional make money. Your banners, stands, and signage is a reflection on your business, product, or service. Looking like a fortune 500 company will put you on the right path to becoming a fortune 500 company.

Impress your customers and draw in new traffic with a beautifully designed banner sitting on an appealing stand from Outstanding Banners and Stands.

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