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Outstanding Banner Return Policy

Banner ReturnIf your banner is damaged and you believe it is at the fault of Outstanding Banners and Stands, please contact our banner experts to discuss the issue and our return requirements. For a banner return to be accepted by our return department, the return must be approved by outstandingbanners.com. If our banner experts find your product to be defective, we will create and ship you a new banner.

No returns will be accepted when:

  • You order was late due to delays caused by the shipping company
  • The file you provided or the approved proof had a typo
  • Your banner colors did not match what you had in mind or did not match the banner you had printed from a different banner company, we get approval on all designs before printing banners to avoid this problem

Banner returns will be accepted if a mistake was made by Outstanding Banners and Stands after artwork approval from the customer.

Contact our banner return department for a return address.

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